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Customized Tour
A customized China tour is a personalized travel experience, designed specifically for you. Based on your preferences, budget, and interests, we carefully design your entire personal itinerary, including the route, schedule, accommodation options, activities, transportation, and more. The flexibility of our service ensures you get a one-of-a-kind China travel experience.
Customized tour fees include the customization service fee and itinerary booking fee.
Customization Service Fee: This includes the expertise of our team in designing the highest quality itinerary and services based on your needs, style, and budget. (Includes book resources, coordinate changes, send daily reminders, handle any unexpected situations, etc.)
Itinerary Booking Fee: This includes the cost of booking your accommodation, airport transfers, transportation, local activities, etc.
1. Itinerary Planning: Tailored travel routes and unique activity experiences based on your needs, travel style, and budget.
2. Accommodation Arrangement: Selecting suitable hotels or unique accommodations based on your budget and preferences.
3. Transportation: Recommending transportation options for your destination (excluding international flights, trains, etc.; for these, you can consult our tean staff if necessary) and local travel services (such as professional car hires).
4. Dining Recommendations or Arrangements: Recommend or arrange local specialties and restaurants based on your tastes, preferences, and dietary restrictions
5. Special Activities Recommendations: Special experiences at local attractions, offering something beyond the ordinary.
6.Insurance Services: Providing travel accident insurance and other related insurance.
Yes, we offer a China travel concierge service with our customized or luxury tour packages. The travel concierge will ensure the smooth running of your trip, providing travel recommendations for local culture and special activities, itinerary assistance, and safety reminders. They will also assist with various procedures, ticket bookings, transportation arrangements, and more, ensuring a hassle-free journey.
If meals aren’t included, we’ll recommend local cuisine and restaurants for you. If you prefer, we can also arrange meals or transfers, and you only need to pay for the additional costs required.
Customized tour itineraries are specially designed based on each client’s needs, offering preference and personalized travel plans. These itineraries are not fixed and are not publicly displayed on our website. If you’re interested in a customized tour, feel free to fill out a request form and contact us, and we will create a tailored itinerary for you.
Group Tour: This is a travel option where tourists travel as a group. You will join other travelers and follow a fixed itinerary arranged by the travel agency, enjoying uniform transportation, accommodation, and meal arrangements. You can enjoy a budget-friendly price due to the group discount, but group tours do not allow for flexible scheduling, and the overall experience may not be as personalized as a customized tour.
Customized Tour: This is a travel option where the travel agency designs a trip tailored to your needs and preferences. You will receive exclusive services throughout the journey, enjoying flexible itineraries, accommodations, transportation, and personalized experiences, ensuring a high-quality travel experience.
Once you submit your itinerary request form, we’ll get in touch within 1 business day. Within a week, we’ll provide an initial itinerary and quote.
During this time, we’ll have detailed conversations with you to refine the itinerary and ensure it aligns with your expectations.
We are dedicated to providing high-quality China travel services to ensure that every customer enjoys a fulfilling and pleasant travel experience. From itinerary planning to personalized services during the trip, we pay attention to every detail to create an unforgettable journey. Depending on the scale and duration of your customized tour, we will offer some special discounts. Additionally, booking in advance can allow you to enjoy early bird discounts.
Touring in China
China is a safe and friendly travel destination. To ensure a pleasant China travel experience, the following tips will help protect your safety:
Health Safety:
1. Consult your doctor before traveling to check your health status and obtain necessary preventive measures.
2. Do not drink unboiled water in China; opt for boiled water or bottled water.
3. Choose appropriate activities based on your health condition. If you feel unwell, stop the activity immediately.
4. It is recommended that you purchase travel health insurance to ensure coverage for any unexpected situations and medical expenses.
5. If your guide or tour operator offers medical assistance services, contact them for help when needed.
Personal Safety:
1. Avoid displaying large amounts of cash, checks, or valuable jewelry in public.
2. Keep your documents safe and avoid losing them. If lost, immediately contact the local police station or security authorities.
3. Chinese people are generally friendly, but always stay alert. Do not easily trust strangers or follow their actions.
4. Learn and respect local customs to avoid behaviors that may offend others.
Please contact our staff immediately. Here are the steps we will assist you with:
Step 1: Report the loss to the local police station and obtain a report of the incident.
Step 2: Report the loss to the Exit-Entry Administration of the local Public Security Bureau and get a passport loss certificate.
Step 3: Within 30 days of obtaining the loss certificate, contact the embassy or consulate of your home country in China to apply for a new passport or temporary travel document.
Step 4: With the new passport or temporary document, apply to the Exit-Entry Administration for a visa extension or replacement.
If your luggage is lost during transport (e.g., on a flight, train, or long-distance bus), please contact our staff immediately. We will help you contact the relevant transportation service provider. You may need to visit the airport’s luggage service counter or the station’s inquiry desk to fill out a lost luggage report and provide the necessary information for follow-up actions.
We will arrange for experienced, bilingual professional China tour guides who are fluent in both Mandarin and English. They will assist with language barriers, helping you better understand the local culture and customs, making your China trip more enjoyable and hassle-free.
Emergency Medical Assistance: If you need emergency medical care during your China travel, we will help you contact local medical institutions and provide translation services to ensure the doctor understands your condition and provides the necessary care.
Transportation Assistance: If you need to adjust your travel plans due to an unexpected situation, we will assist you in arranging return flights or other transportation, as well as handling related bookings and changes to ensure your journey is not disrupted.
Legal Assistance: If you encounter legal issues in China, we will help you contact a professional legal advisor and, if necessary, assist in reaching out to your country’s embassy or consulate in China for further support.
Lost Important Items: If you lose important items, such as documents or your passport, we will assist you in contacting local authorities (e.g., police or public security offices) to provide the necessary support and help you recover your lost items as soon as possible.
1. Keep or note down common emergency contact numbers in China. For more information, refer to “China Emergency Phone Numbers”.
2. If you’re traveling through a China travel agency, you can contact us promptly if any problems arise.
3. If you have travel insurance, and the issue is covered under your policy, you can contact your insurance company for assistance.
4. You can contact your country’s embassy or consulate in China for help with emergency travel documents, legal aid, or medical support.
5. You can also seek help from the front desk of your hotel. Many hotel staff are able to assist foreign tourists with questions or daily issues, especially in major cities and popular tourist areas.
payments
You can choose below payment methods:
1.Credit card (Visa or MasterCard)
2.Bank Transfer or Wire Transfer
3.Other accepted payment options (Alipay, WeChat Pay, etc.)
Payment Amount and Breakdown: After confirming your final China travel itinerary, we will provide the total amount and a detailed cost breakdown. Fees typically include accommodation, meals, transportation, entrance tickets, guides, services, and other related costs.
Payment Confirmation: Once we receive the final payment, we will send you a written or email confirmation and provide a payment receipt.
Itinerary Alteration: Before your booking confirmation, we will gladly make changes to the itinerary until you’re satisfied. After confirmation, changes may not be guaranteed, and any additional costs incurred will need to be paid in advance.
Travel Insurance: Before you depart, we strongly recommend purchasing comprehensive travel insurance to cover unforeseen events such as lost or damaged luggage, flight delays, or cancellations.
Deposit Payment: If you book your China trip more than 150 days before departure, a deposit is required to confirm your reservation. The deposit is usually 50% of the total cost. The balance is due between 149-60 days before departure. After payment, please send us a copy of your bank transaction receipt or stub to confirm the booking.
Full Payment: If you book your trip within 150 days of departure, you need to pay the full amount all at once. After payment, please send us a copy of your bank transaction receipt or stub to confirm the booking.
Late Payment: If full payment is not made within the stipulated time, we will be unable to hold your booking and may have to cancel your itinerary. We recommend completing payment within the given time.
Price Adjustments: Please note that due to Chinese holidays, special events, or currency fluctuations, prices may be adjusted. We will notify you of any price changes when confirming your booking.”
Cancellation
If the guests need to cancel the tour, we completely understand. Please submit the cancellation request in writing. Charges will be calculated starting from the date we receive the written cancellation.
Cancellation Request Timing: Please submit a written cancellation request with your signature at least 30 days before the scheduled departure date.
Force Majeure: If unforeseeable circumstances (such as natural disasters, epidemics, or travel restrictions) prevent the original travel plan from being fulfilled, or if you cannot travel as planned, you are entitled to a full refund, excluding our service fees and any costs already incurred before departure.
Cancellation Fees:
For customized package, SMCorientrip charges cancellation fees at a percentage of the total package price, which are stated as follows:
– No less than 45 days prior to tour start date: 10% cancellation fee;
– 45- 30 days prior to tour start date: 20% cancellation fee;
– 30-15 days prior to tour start date: 50% cancellation fee;
– Within 14 days prior to tour start date: 100% cancellation fee.
Plus: additional cancellation fees, if applicable, imposed by the service providers other than SMCorientrip (may include but not limit to banks or credit card company, airlines, cruises, hotels, railway companies, etc.) will be deducted from the money refunded.
Once the trip has begun, we are unable to provide refunds for any unused services (such as hotels, air or train tickets, meals, admission fees) resulting from early departure, late arrival, or missed tour days.
About China
Beijing: Peking Duck, Zhajiangmian, Donkey Roll, Lu Zhu Huo Shao, Fried Liver, Jing Jiang Rou Si, etc.
Shanghai: Sheng Jian Bao, Fresh Meat Mooncake, Scallion Oil Noodles, Eight Treasures in Hot Sauce, Nanxiang Xiaolongbao, etc.
Xi’an: Rou Jia Mo, Hu La Tang, Biang Biang Noodles, Crispy Fried Noodles, Sao Zi Noodles, etc.
Chengdu: Dan Dan Noodles, Long Chao Shou, Zhong Shui Jiao, Chuan Chuan Xiang, Spicy Rabbit Head, Sour and Spicy Tofu, etc.
Guangzhou: Ting Zai Congee, Ginger Milk, Glutinous Rice Chicken, Honey Glazed Char Siu, Clay Pot Rice, Roast Goose, Crispy Pigeon, etc.
Yunnan: Crossing-the-bridge Noodles, Er Kuai, Dali Clay Pot Fish, Roasted Rushan Cheese, Steam Pot Chicken, etc.
Tibet: Butter Tea, Qiang Mai Wine, Dried Beef, Tsampa, Steamed Beef Tongue, etc.
Beijing: Forbidden City, Tiananmen Square, Badaling Great Wall, Summer Palace, Temple of Heaven, etc.
Shanghai: The Bund, Yuyuan Garden, Nanjing Road Pedestrian Street, Oriental Pearl Tower, City God Temple, Wu Kang Road, etc.
Xi’an: Terracotta Warriors Museum, Big Wild Goose Pagoda, Xi’an City Wall, Bell and Drum Towers, Huaqing Palace, Yongxingfang, etc.
Chengdu: Chengdu Giant Panda Breeding Research Base, Wuhou Shrine, Qingcheng Mountain, Chunxi Road, Jinli Ancient Street, Kuanzhai Alley, Dujiangyan Scenic Area, etc.
Guangzhou: Baiyun Mountain, Shamian Island, Yuexiu Park, Shawan Ancient Town, Sun Yat-sen Memorial Hall, Chen Clan Ancestral Hall, Yongqingfang, Guangdong Provincial Museum, etc.
Yunnan: Dianchi Lake, Lijiang Old Town, Jade Dragon Snow Mountain, Tiger Leaping Gorge, Stone Forest Scenic Area, Fuxian Lake, etc.
Tibet: Potala Palace, Jokhang Temple, Namtso Lake, Mount Everest, Yarlung Tsangpo Grand Canyon, etc.
Except for countries with bilateral agreements or visa-free policies, most nationalities require a visa to enter China. We recommend submitting your visa application three months before your China trip to ensure a smooth journey. Visa fees and processing times vary by country. For specific information, please refer to the official website of the Chinese Embassy or Consulate in your country.
The amount of cash you need depends on your itinerary and personal spending habits. After we plan your trip, we will provide an estimated daily budget. You can use this as a reference and bring an appropriate amount of cash, including some small change, and one or two credit cards for emergencies.
There are no restrictions on foreigners using their phones in China. However, you should be aware of internet access restrictions and some requirements for mobile payment functionalities. For more information, please refer to the “Communication Options in China” and “Money & Payment” sections.
Mobile communication services, including data and voice function, are available in China. You will need to bring your passport or foreign residence permit and visit the service counters of telecom companies like China Telecom, China Mobile or China Unicom to apply for a mobile SIM card and activate mobile services. Alternatively, you can purchase a SIM card or data card that works in China before your trip in your home country.
For first time travelers to China, we recommend starting with cities like Beijing, Shanghai, Xi’an, Chengdu, and Guangzhou. These are representative Chinese cities that offer rich and diverse travel and cultural experiences in China.
There are three main payment methods for foreigners in China:
Credit Cards: You can use UnionPay, Visa, Mastercard, etc., at merchants that accept card payments. However, credit cards may not be accepted in some places, especially in small towns or local restaurants and shops.
Cash: Cash is still commonly used in China. You can exchange foreign currency for Chinese RMB at ATMs at airports or use foreign currency exchange machines.
Mobile Payments: Mobile payment is the most popular method in China, including WeChat Pay and Alipay. The process of binding mobile payment accounts has become easier, and you can try using mobile payments during your China trip. For details on how to link your accounts, please read our “Money & Payment” guide.
Spring (March-May): Chengdu, Hangzhou, Beijing
Summer (June-August): Guilin, Tibet, Zhangjiajie
Autumn (September-November): Xi’an, Nanjing, Jiuzhaigou
Winter (November-February): Harbin, Sanya, Jilin
China has a very well-developed transportation system. For travel between cities, you can choose from flights, trains, high-speed trains, and long-distance buses. For local travel around your destination, you can use the subway, buses, taxis, or shared bikes.